Storage Downe Accessibility Statement
Storage Downe is committed to providing an accessible and inclusive experience for all customers, visitors, and website users in the Storage Downe area. We want everyone to be able to find, use, and benefit from our services as independently as possible, whether they are visiting our physical storage facilities or accessing our information online.
Our Commitment to Accessibility
We aim to align our website and digital services with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By working towards WCAG 2.1 AA compliance, we seek to ensure our content is perceivable, operable, understandable, and robust for users accessing Storage Downe information in different ways.
We recognise that accessibility is an ongoing process and not a one-time effort. We regularly review our storage information and online content to identify areas for improvement, especially for people using assistive technologies or alternative ways of navigating the site.
Screen-Reader Support
Our website content for Storage Downe is designed to support visitors who rely on screen readers and other assistive technologies. Where possible, we use clear headings and structured text so that screen readers can interpret and present content in a logical order. We aim to provide descriptive alternative text for images that convey important information, and we avoid using images of text unless it is essential.
We also work to ensure that form fields and interactive elements have appropriate labels so that users of screen readers can understand their purpose. Our goal is for everyone, including blind and partially sighted users in and around Storage Downe, to be able to locate storage information and complete tasks with confidence.
Keyboard Navigation
Our website is designed so that you can navigate key pages about Storage Downe storage facilities using only a keyboard. This includes the ability to move through menus, select links, complete forms, and activate buttons without the need for a mouse or touch screen. We aim to maintain a clear and visible focus indicator so that users can easily see where they are on the page when tabbing through content.
If you experience any difficulty using keyboard navigation to access our storage information, please contact us so we can review and improve the affected sections.
Accessible Storage Information for the Downe Area
We understand that people in the Storage Downe area have differing accessibility needs when searching for and using storage services. We aim to present information about unit sizes, opening times, access arrangements, and on-site features in a clear and straightforward way. Where possible, we avoid complex language and ensure that core details are easy to find and understand.
We continually review customer feedback from Storage Downe and the surrounding communities to identify specific barriers and make our services more accessible. This includes reviewing both online content and the way we provide information in person.
Ongoing Improvements
We are committed to maintaining and improving accessibility over time. As web standards, technologies, and customer needs evolve, we review our approach to better support people with disabilities and long-term health conditions using our Storage Downe services. This includes checking our site against WCAG 2.1 AA guidance and seeking opportunities to enhance compatibility with assistive tools.
Contact for Accessibility Requests and Feedback
We welcome feedback on the accessibility of our website, our storage information, and our services across the Storage Downe area. If you encounter any accessibility barriers, have difficulty using our content with assistive technology, or need information in an alternative format such as large print or easy read, you can contact us and explain your requirements.
Please provide as much detail as possible about the issue you are facing, including the page or service you were using and the type of technology or support you rely on. This helps us to investigate, respond, and make improvements. We review all accessibility related requests and aim to respond in a timely and considerate manner, working with you to find a suitable solution wherever we reasonably can.




